Reporting to the Head of Customer Experience, for identifying, developing and implementing processes, procedures and reports and reports and reporting systems, to improve service delivery, reduce spend, better manage costs and boost productivity and income.
MAIN DUTIES
- Responsible for conducting cost and spend analysis across the service as directed
- Review operational practices
- Identify and develop efficiency and savings proposals
- Support development of operational structure
- Support Keystone asset management database project and mobilisation
- Establish interim data management systems
- Develop business reports using systems e.g. Power BI
- Develop training management systems
TRAINING & EDUCATION
- Good literacy 7 numeracy skills (English + maths) Interview
- Be able to develop business reports using Power BI
- Ability to communicate complex information clearly
EXPERIENCE
- Significant and demonstrable experience in a similar role
- Significant project management experience
- Data analysis experience
- Experience of developing business reporting systems