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Desktop Support Engineer (Derby)
-
Bedfordshire
Providing 2nd line support for an international customer
Troubleshooting and configuring applications, finding a solution for occurring problems
Analyzing and solving IT issues related to hardware and Microsoft Windows Environment
Liaising with users from different departments
Escalating major problems to 3rd line support
Our Requirements:
Experience in IT troubleshooting (Windows and software-related)
Effective communication skills (primarily with the customer and team members)
Ability to handle priorities and work under pressure
Knowledge about remote support
Would be an asset:
Experience in working with IT ticket tools
Information Technology
Bedfordshire
£100 per day
367
Information Technology
Bedfordshire
£100 per day
367
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